Returns & Exchange Policy

Portronics offers a hassle-free 7-day return and replacement policy for all electronic gadgets and accessories in the event of manufacturing defects or shipping damage. We ensure that every claim is processed with technical precision to maintain our commitment to quality and customer satisfaction.

Return Process

• 1.
  Initiate Request

  Log into your account and navigate to 'My Orders' to submit a return request within 7 days of delivery.

• 2.
  Quality Verification

  Upload clear images or videos of the product and its packaging to help our technical team verify the reported issue.

• 3.
  Product Pickup

  Once approved, keep the item in its original box with all accessories and manuals ready for our courier partner to collect.

• 4.
  Refund or Replacement

  After a successful warehouse inspection, your replacement will be dispatched or a refund will be initiated to your original payment method.